Vulnerability-Lookup

CNVD-2021-70115

Vulnerability from cnvd - Published: 2021-09-11

Title

OTRS授权问题漏洞

Description

OTRS是德国（OTRS）公司的一个应用软件，一个服务管理软件。 OTRS存在安全漏洞，该漏洞源于开发和实现丢失密码功能时存在问题。恶意攻击者可利用该漏洞能够通过“丢失密码”功能进行有效的用户登录。

Severity

中

Patch Name

OTRS授权问题漏洞的补丁

Patch Description

OTRS是德国（OTRS）公司的一个应用软件，一个服务管理软件。 OTRS存在安全漏洞，该漏洞源于开发和实现丢失密码功能时存在问题。恶意攻击者可利用该漏洞能够通过“丢失密码”功能进行有效的用户登录。目前，供应商发布了安全公告及相关补丁信息，修复了此漏洞。

Formal description

目前厂商已发布升级补丁以修复漏洞，补丁获取链接： https://otrs.com/release-notes/otrs-security-advisory-2021-18/

Reference

https://vigilance.fr/vulnerability/OTRS-Help-Desk-information-disclosure-via-Lost-Password-User-Enumeration-36320

Impacted products

Name
OTRS Otrs

Show details on source website

JSON

To clipboard

{
  "cves": {
    "cve": {
      "cveNumber": "CVE-2021-36095"
    }
  },
  "description": "OTRS\u662f\u5fb7\u56fd \uff08OTRS\uff09\u516c\u53f8\u7684\u4e00\u4e2a\u5e94\u7528\u8f6f\u4ef6\uff0c\u4e00\u4e2a\u670d\u52a1\u7ba1\u7406\u8f6f\u4ef6\u3002\n\nOTRS\u5b58\u5728\u5b89\u5168\u6f0f\u6d1e\uff0c\u8be5\u6f0f\u6d1e\u6e90\u4e8e\u5f00\u53d1\u548c\u5b9e\u73b0\u4e22\u5931\u5bc6\u7801\u529f\u80fd\u65f6\u5b58\u5728\u95ee\u9898\u3002\u6076\u610f\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u80fd\u591f\u901a\u8fc7\u201c\u4e22\u5931\u5bc6\u7801\u201d\u529f\u80fd\u8fdb\u884c\u6709\u6548\u7684\u7528\u6237\u767b\u5f55\u3002",
  "formalWay": "\u76ee\u524d\u5382\u5546\u5df2\u53d1\u5e03\u5347\u7ea7\u8865\u4e01\u4ee5\u4fee\u590d\u6f0f\u6d1e\uff0c\u8865\u4e01\u83b7\u53d6\u94fe\u63a5\uff1a\r\nhttps://otrs.com/release-notes/otrs-security-advisory-2021-18/",
  "isEvent": "\u901a\u7528\u8f6f\u786c\u4ef6\u6f0f\u6d1e",
  "number": "CNVD-2021-70115",
  "openTime": "2021-09-11",
  "patchDescription": "OTRS\u662f\u5fb7\u56fd \uff08OTRS\uff09\u516c\u53f8\u7684\u4e00\u4e2a\u5e94\u7528\u8f6f\u4ef6\uff0c\u4e00\u4e2a\u670d\u52a1\u7ba1\u7406\u8f6f\u4ef6\u3002\r\n\r\nOTRS\u5b58\u5728\u5b89\u5168\u6f0f\u6d1e\uff0c\u8be5\u6f0f\u6d1e\u6e90\u4e8e\u5f00\u53d1\u548c\u5b9e\u73b0\u4e22\u5931\u5bc6\u7801\u529f\u80fd\u65f6\u5b58\u5728\u95ee\u9898\u3002\u6076\u610f\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u80fd\u591f\u901a\u8fc7\u201c\u4e22\u5931\u5bc6\u7801\u201d\u529f\u80fd\u8fdb\u884c\u6709\u6548\u7684\u7528\u6237\u767b\u5f55\u3002\u76ee\u524d\uff0c\u4f9b\u5e94\u5546\u53d1\u5e03\u4e86\u5b89\u5168\u516c\u544a\u53ca\u76f8\u5173\u8865\u4e01\u4fe1\u606f\uff0c\u4fee\u590d\u4e86\u6b64\u6f0f\u6d1e\u3002",
  "patchName": "OTRS\u6388\u6743\u95ee\u9898\u6f0f\u6d1e\u7684\u8865\u4e01",
  "products": {
    "product": "OTRS Otrs"
  },
  "referenceLink": "https://vigilance.fr/vulnerability/OTRS-Help-Desk-information-disclosure-via-Lost-Password-User-Enumeration-36320",
  "serverity": "\u4e2d",
  "submitTime": "2021-09-08",
  "title": "OTRS\u6388\u6743\u95ee\u9898\u6f0f\u6d1e"
}

CVE-2021-36095 (GCVE-0-2021-36095)

Vulnerability from cvelistv5 – Published: 2021-09-06 13:15 – Updated: 2024-09-16 17:58

Title

User enumeration issue using "lost password" feature

Summary

Malicious attacker is able to find out valid user logins by using the "lost password" feature. This issue affects: OTRS AG ((OTRS)) Community Edition version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.

Severity ?

5.3 (Medium)


                        
                          CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

CWE

CWE-200 - Information Exposure

Assigner

OTRS

References

URL

Tags

https://otrs.com/release-notes/otrs-security-advi…

x_refsource_CONFIRM

Impacted products

Vendor

Product

Version

OTRS AG

((OTRS)) Community Edition

Affected: 6.0.1 , < unspecified (custom)

OTRS AG

OTRS

Affected: 7.0.x , ≤ 7.0.28 (custom)

Show details on NVD website

JSON

To clipboard

{
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        "providerMetadata": {
          "dateUpdated": "2024-08-04T00:47:43.852Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
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        "references": [
          {
            "tags": [
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              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-18/"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "((OTRS)) Community Edition",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThan": "unspecified",
              "status": "affected",
              "version": "6.0.1",
              "versionType": "custom"
            }
          ]
        },
        {
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
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              "versionType": "custom"
            }
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      ],
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        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 5.3,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "LOW",
            "integrityImpact": "NONE",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N",
            "version": "3.1"
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        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "tags": [
            "x_refsource_CONFIRM"
          ],
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-18/"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "value": "Update to OTRS 7.0.29."
        }
      ],
      "source": {
        "advisory": "OSA-2021-18",
        "defect": [
          "2021062442001389"
        ],
        "discovery": "USER"
      },
      "title": "User enumeration issue using \"lost password\" feature",
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      },
      "x_legacyV4Record": {
        "CVE_data_meta": {
          "ASSIGNER": "security@otrs.com",
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          "TITLE": "User enumeration issue using \"lost password\" feature"
        },
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                    },
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                      "version": {
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    "dateReserved": "2021-07-01T00:00:00.000Z",
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}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

Action not permitted

CNVD-2021-70115

CVE-2021-36095 (GCVE-0-2021-36095)

Tags

Sightings

Nomenclature