Vulnerability-Lookup

CNVD-2021-70116

Vulnerability from cnvd - Published: 2021-09-10

Title

OTRS信息泄露漏洞（CNVD-2021-70116）

Description

OTRS是德国（OTRS）公司的一个应用软件，一个服务管理软件。 OTRS存在信息泄露漏洞，该漏洞源于软件如果包含的文件夹未能被隐藏，那么生成的支持包会包含私有的S/MIME和PGP密钥。目前没有详细的漏洞细节提供。

Severity

中

Patch Name

OTRS信息泄露漏洞（CNVD-2021-70116）的补丁

Patch Description

OTRS是德国（OTRS）公司的一个应用软件，一个服务管理软件。 OTRS存在信息泄露漏洞，该漏洞源于软件如果包含的文件夹未能被隐藏，那么生成的支持包会包含私有的S/MIME和PGP密钥。目前没有详细的漏洞细节提供。目前，供应商发布了安全公告及相关补丁信息，修复了此漏洞。

Formal description

目前厂商已发布升级补丁以修复漏洞，补丁获取链接： https://otrs.com/release-notes/otrs-security-advisory-2021-10/

Reference

https://nvd.nist.gov/vuln/detail/CVE-2021-36096

Impacted products

Name
OTRS Otrs

Show details on source website

JSON

To clipboard

{
  "cves": {
    "cve": {
      "cveNumber": "CVE-2021-36096"
    }
  },
  "description": "OTRS\u662f\u5fb7\u56fd \uff08OTRS\uff09\u516c\u53f8\u7684\u4e00\u4e2a\u5e94\u7528\u8f6f\u4ef6\uff0c\u4e00\u4e2a\u670d\u52a1\u7ba1\u7406\u8f6f\u4ef6\u3002\n\nOTRS\u5b58\u5728\u4fe1\u606f\u6cc4\u9732\u6f0f\u6d1e\uff0c\u8be5\u6f0f\u6d1e\u6e90\u4e8e\u8f6f\u4ef6\u5982\u679c\u5305\u542b\u7684\u6587\u4ef6\u5939\u672a\u80fd\u88ab\u9690\u85cf\uff0c\u90a3\u4e48\u751f\u6210\u7684\u652f\u6301\u5305\u4f1a\u5305\u542b\u79c1\u6709\u7684S/MIME\u548cPGP\u5bc6\u94a5\u3002\u76ee\u524d\u6ca1\u6709\u8be6\u7ec6\u7684\u6f0f\u6d1e\u7ec6\u8282\u63d0\u4f9b\u3002",
  "formalWay": "\u76ee\u524d\u5382\u5546\u5df2\u53d1\u5e03\u5347\u7ea7\u8865\u4e01\u4ee5\u4fee\u590d\u6f0f\u6d1e\uff0c\u8865\u4e01\u83b7\u53d6\u94fe\u63a5\uff1a\r\nhttps://otrs.com/release-notes/otrs-security-advisory-2021-10/",
  "isEvent": "\u901a\u7528\u8f6f\u786c\u4ef6\u6f0f\u6d1e",
  "number": "CNVD-2021-70116",
  "openTime": "2021-09-10",
  "patchDescription": "OTRS\u662f\u5fb7\u56fd \uff08OTRS\uff09\u516c\u53f8\u7684\u4e00\u4e2a\u5e94\u7528\u8f6f\u4ef6\uff0c\u4e00\u4e2a\u670d\u52a1\u7ba1\u7406\u8f6f\u4ef6\u3002\r\n\r\nOTRS\u5b58\u5728\u4fe1\u606f\u6cc4\u9732\u6f0f\u6d1e\uff0c\u8be5\u6f0f\u6d1e\u6e90\u4e8e\u8f6f\u4ef6\u5982\u679c\u5305\u542b\u7684\u6587\u4ef6\u5939\u672a\u80fd\u88ab\u9690\u85cf\uff0c\u90a3\u4e48\u751f\u6210\u7684\u652f\u6301\u5305\u4f1a\u5305\u542b\u79c1\u6709\u7684S/MIME\u548cPGP\u5bc6\u94a5\u3002\u76ee\u524d\u6ca1\u6709\u8be6\u7ec6\u7684\u6f0f\u6d1e\u7ec6\u8282\u63d0\u4f9b\u3002\u76ee\u524d\uff0c\u4f9b\u5e94\u5546\u53d1\u5e03\u4e86\u5b89\u5168\u516c\u544a\u53ca\u76f8\u5173\u8865\u4e01\u4fe1\u606f\uff0c\u4fee\u590d\u4e86\u6b64\u6f0f\u6d1e\u3002",
  "patchName": "OTRS\u4fe1\u606f\u6cc4\u9732\u6f0f\u6d1e\uff08CNVD-2021-70116\uff09\u7684\u8865\u4e01",
  "products": {
    "product": "OTRS Otrs"
  },
  "referenceLink": "https://nvd.nist.gov/vuln/detail/CVE-2021-36096",
  "serverity": "\u4e2d",
  "submitTime": "2021-09-08",
  "title": "OTRS\u4fe1\u606f\u6cc4\u9732\u6f0f\u6d1e\uff08CNVD-2021-70116\uff09"
}

CVE-2021-36096 (GCVE-0-2021-36096)

Vulnerability from cvelistv5 – Published: 2021-09-06 14:50 – Updated: 2024-09-16 18:34

Title

Support Bundle includes S/Mime and PGP secret or PIN

Summary

Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.

Severity ?

5.2 (Medium)


                        
                          CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N

CWE

CWE-200 - Information Exposure

Assigner

OTRS

References

URL

Tags

https://otrs.com/release-notes/otrs-security-advi…

x_refsource_CONFIRM

Impacted products

Vendor

Product

Version

OTRS AG

((OTRS)) Community Edition

Affected: 6.0.1 , < 6.0.x* (custom)

OTRS AG

OTRS

Affected: 7.0.x , ≤ 7.0.28 (custom)
Affected: 8.0.x , ≤ 8.0.15 (custom)

Credits

Matthias Terlinde

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-04T00:47:43.808Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_refsource_CONFIRM",
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-10/"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "((OTRS)) Community Edition",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThan": "6.0.x*",
              "status": "affected",
              "version": "6.0.1",
              "versionType": "custom"
            }
          ]
        },
        {
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThanOrEqual": "7.0.28",
              "status": "affected",
              "version": "7.0.x",
              "versionType": "custom"
            },
            {
              "lessThanOrEqual": "8.0.15",
              "status": "affected",
              "version": "8.0.x",
              "versionType": "custom"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "value": "Matthias Terlinde"
        }
      ],
      "datePublic": "2021-09-06T00:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "value": "Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 5.2,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "LOW",
            "privilegesRequired": "HIGH",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-200",
              "description": "CWE-200 Information Exposure",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2021-09-06T14:50:11.000Z",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "tags": [
            "x_refsource_CONFIRM"
          ],
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-10/"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "value": "Update to OTRS 8.0.16 or OTRS 7.0.29."
        }
      ],
      "source": {
        "advisory": "OSA-2021-10",
        "defect": [
          "2021050342000331",
          "2021072642001436"
        ],
        "discovery": "USER"
      },
      "title": "Support Bundle includes S/Mime and PGP secret or PIN",
      "x_generator": {
        "engine": "Vulnogram 0.0.9"
      },
      "x_legacyV4Record": {
        "CVE_data_meta": {
          "ASSIGNER": "security@otrs.com",
          "DATE_PUBLIC": "2021-09-06T00:00:00.000Z",
          "ID": "CVE-2021-36096",
          "STATE": "PUBLIC",
          "TITLE": "Support Bundle includes S/Mime and PGP secret or PIN"
        },
        "affects": {
          "vendor": {
            "vendor_data": [
              {
                "product": {
                  "product_data": [
                    {
                      "product_name": "((OTRS)) Community Edition",
                      "version": {
                        "version_data": [
                          {
                            "version_affected": "\u003e=",
                            "version_name": "6.0.x",
                            "version_value": "6.0.1"
                          }
                        ]
                      }
                    },
                    {
                      "product_name": "OTRS",
                      "version": {
                        "version_data": [
                          {
                            "version_affected": "\u003c=",
                            "version_name": "7.0.x",
                            "version_value": "7.0.28"
                          },
                          {
                            "version_affected": "\u003c=",
                            "version_name": "8.0.x",
                            "version_value": "8.0.15"
                          }
                        ]
                      }
                    }
                  ]
                },
                "vendor_name": "OTRS AG"
              }
            ]
          }
        },
        "credit": [
          {
            "lang": "eng",
            "value": "Matthias Terlinde"
          }
        ],
        "data_format": "MITRE",
        "data_type": "CVE",
        "data_version": "4.0",
        "description": {
          "description_data": [
            {
              "lang": "eng",
              "value": "Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions."
            }
          ]
        },
        "generator": {
          "engine": "Vulnogram 0.0.9"
        },
        "impact": {
          "cvss": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 5.2,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "LOW",
            "privilegesRequired": "HIGH",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N",
            "version": "3.1"
          }
        },
        "problemtype": {
          "problemtype_data": [
            {
              "description": [
                {
                  "lang": "eng",
                  "value": "CWE-200 Information Exposure"
                }
              ]
            }
          ]
        },
        "references": {
          "reference_data": [
            {
              "name": "https://otrs.com/release-notes/otrs-security-advisory-2021-10/",
              "refsource": "CONFIRM",
              "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-10/"
            }
          ]
        },
        "solution": [
          {
            "lang": "en",
            "value": "Update to OTRS 8.0.16 or OTRS 7.0.29."
          }
        ],
        "source": {
          "advisory": "OSA-2021-10",
          "defect": [
            "2021050342000331",
            "2021072642001436"
          ],
          "discovery": "USER"
        }
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2021-36096",
    "datePublished": "2021-09-06T14:50:11.706Z",
    "dateReserved": "2021-07-01T00:00:00.000Z",
    "dateUpdated": "2024-09-16T18:34:20.846Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

Action not permitted

CNVD-2021-70116

CVE-2021-36096 (GCVE-0-2021-36096)

Tags

Sightings

Nomenclature