Vulnerability-Lookup

CVE-2024-23794 (GCVE-0-2024-23794)

Vulnerability from cvelistv5 – Published: 2024-07-15 07:14 – Updated: 2024-08-01 23:13

Title

Agents are able to lock the ticket without the "Owner" permission

Summary

An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS: * 8.0.X * 2023.X * from 2024.X through 2024.4.x

Severity ?

5.2 (Medium)


                        
                          CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N

CWE

CWE-266 - Incorrect Privilege Assignment

Assigner

OTRS

References

URL

Tags

https://otrs.com/release-notes/otrs-security-advi…

Impacted products

	Vendor	Product	Version
	OTRS AG	OTRS	Affected: 8.0.x Affected: 2023.x Affected: 2024.x , ≤ 2024.4.x (Patch)

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2024-23794",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2024-07-16T14:46:31.889829Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2024-07-17T14:27:36.468Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      },
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-01T23:13:07.432Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-06/"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "modules": [
            "inline editing"
          ],
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "status": "affected",
              "version": "8.0.x"
            },
            {
              "status": "affected",
              "version": "2023.x"
            },
            {
              "lessThanOrEqual": "2024.4.x",
              "status": "affected",
              "version": "2024.x",
              "versionType": "Patch"
            }
          ]
        }
      ],
      "configurations": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "The sub setting RequiredLock of AgentFrontend::Ticket::InlineEditing::Property###Watch has to be activated by an administrator first and Ticket::Permission###1-OwnerCheck is enabled (default)\u003cbr\u003e\u003ch2\u003e\u003cbr\u003e\u003c/h2\u003e\u003cbr\u003e"
            }
          ],
          "value": "The sub setting RequiredLock of AgentFrontend::Ticket::InlineEditing::Property###Watch has to be activated by an administrator first and Ticket::Permission###1-OwnerCheck is enabled (default)\n\n"
        }
      ],
      "datePublic": "2024-07-15T07:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting \u0027RequiredLock\u0027 of \u0027AgentFrontend::Ticket::InlineEditing::Property###Watch\u0027 in the system configuration.\u003cp\u003eThis issue affects OTRS:\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003cli\u003e8.0.X\u003c/li\u003e\u003cli\u003e2023.X\u003c/li\u003e\u003cli\u003efrom 2024.X through 2024.4.x\u003c/li\u003e\u003c/ul\u003e"
            }
          ],
          "value": "An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting \u0027RequiredLock\u0027 of \u0027AgentFrontend::Ticket::InlineEditing::Property###Watch\u0027 in the system configuration.This issue affects OTRS:\u00a0\n\n  *  8.0.X\n  *  2023.X\n  *  from 2024.X through 2024.4.x\n\n"
        }
      ],
      "impacts": [
        {
          "capecId": "CAPEC-233",
          "descriptions": [
            {
              "lang": "en",
              "value": "CAPEC-233 Privilege Escalation"
            }
          ]
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 5.2,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "LOW",
            "privilegesRequired": "HIGH",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-266",
              "description": "CWE-266 Incorrect Privilege Assignment",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2024-07-15T10:41:01.694Z",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-06/"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "Update to OTRS 2024.5.2\u003cbr\u003e"
            }
          ],
          "value": "Update to OTRS 2024.5.2\n"
        }
      ],
      "source": {
        "advisory": "OSA-2024-06",
        "defect": [
          "Issue#2409",
          "Ticket#2024042342000433"
        ],
        "discovery": "USER"
      },
      "title": "Agents are able to lock the ticket without the \"Owner\" permission",
      "workarounds": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "deactivate RequiredLock of AgentFrontend::Ticket::InlineEditing::Property###Watch or disable Ticket::Permission###1-OwnerCheck\u003cbr\u003e"
            }
          ],
          "value": "deactivate RequiredLock of AgentFrontend::Ticket::InlineEditing::Property###Watch or disable Ticket::Permission###1-OwnerCheck\n"
        }
      ],
      "x_generator": {
        "engine": "Vulnogram 0.1.0-dev"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2024-23794",
    "datePublished": "2024-07-15T07:14:09.557Z",
    "dateReserved": "2024-01-22T10:32:00.705Z",
    "dateUpdated": "2024-08-01T23:13:07.432Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1",
  "vulnerability-lookup:meta": {
    "vulnrichment": {
      "containers": "{\"adp\": [{\"title\": \"CVE Program Container\", \"references\": [{\"url\": \"https://otrs.com/release-notes/otrs-security-advisory-2024-06/\", \"tags\": [\"x_transferred\"]}], \"providerMetadata\": {\"orgId\": \"af854a3a-2127-422b-91ae-364da2661108\", \"shortName\": \"CVE\", \"dateUpdated\": \"2024-08-01T23:13:07.432Z\"}}, {\"title\": \"CISA ADP Vulnrichment\", \"metrics\": [{\"other\": {\"type\": \"ssvc\", \"content\": {\"id\": \"CVE-2024-23794\", \"role\": \"CISA Coordinator\", \"options\": [{\"Exploitation\": \"none\"}, {\"Automatable\": \"no\"}, {\"Technical Impact\": \"partial\"}], \"version\": \"2.0.3\", \"timestamp\": \"2024-07-16T14:46:31.889829Z\"}}}], \"providerMetadata\": {\"orgId\": \"134c704f-9b21-4f2e-91b3-4a467353bcc0\", \"shortName\": \"CISA-ADP\", \"dateUpdated\": \"2024-07-16T14:46:51.360Z\"}}], \"cna\": {\"title\": \"Agents are able to lock the ticket without the \\\"Owner\\\" permission\", \"source\": {\"defect\": [\"Issue#2409\", \"Ticket#2024042342000433\"], \"advisory\": \"OSA-2024-06\", \"discovery\": \"USER\"}, \"impacts\": [{\"capecId\": \"CAPEC-233\", \"descriptions\": [{\"lang\": \"en\", \"value\": \"CAPEC-233 Privilege Escalation\"}]}], \"metrics\": [{\"format\": \"CVSS\", \"cvssV3_1\": {\"scope\": \"UNCHANGED\", \"version\": \"3.1\", \"baseScore\": 5.2, \"attackVector\": \"NETWORK\", \"baseSeverity\": \"MEDIUM\", \"vectorString\": \"CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N\", \"integrityImpact\": \"LOW\", \"userInteraction\": \"REQUIRED\", \"attackComplexity\": \"LOW\", \"availabilityImpact\": \"NONE\", \"privilegesRequired\": \"HIGH\", \"confidentialityImpact\": \"HIGH\"}, \"scenarios\": [{\"lang\": \"en\", \"value\": \"GENERAL\"}]}], \"affected\": [{\"vendor\": \"OTRS AG\", \"modules\": [\"inline editing\"], \"product\": \"OTRS\", \"versions\": [{\"status\": \"affected\", \"version\": \"8.0.x\"}, {\"status\": \"affected\", \"version\": \"2023.x\"}, {\"status\": \"affected\", \"version\": \"2024.x\", \"versionType\": \"Patch\", \"lessThanOrEqual\": \"2024.4.x\"}], \"defaultStatus\": \"unaffected\"}], \"solutions\": [{\"lang\": \"en\", \"value\": \"Update to OTRS 2024.5.2\\n\", \"supportingMedia\": [{\"type\": \"text/html\", \"value\": \"Update to OTRS 2024.5.2\u003cbr\u003e\", \"base64\": false}]}], \"datePublic\": \"2024-07-15T07:00:00.000Z\", \"references\": [{\"url\": \"https://otrs.com/release-notes/otrs-security-advisory-2024-06/\"}], \"workarounds\": [{\"lang\": \"en\", \"value\": \"deactivate RequiredLock of AgentFrontend::Ticket::InlineEditing::Property###Watch or disable Ticket::Permission###1-OwnerCheck\\n\", \"supportingMedia\": [{\"type\": \"text/html\", \"value\": \"deactivate RequiredLock of AgentFrontend::Ticket::InlineEditing::Property###Watch or disable Ticket::Permission###1-OwnerCheck\u003cbr\u003e\", \"base64\": false}]}], \"x_generator\": {\"engine\": \"Vulnogram 0.1.0-dev\"}, \"descriptions\": [{\"lang\": \"en\", \"value\": \"An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting \u0027RequiredLock\u0027 of \u0027AgentFrontend::Ticket::InlineEditing::Property###Watch\u0027 in the system configuration.This issue affects OTRS:\\u00a0\\n\\n  *  8.0.X\\n  *  2023.X\\n  *  from 2024.X through 2024.4.x\\n\\n\", \"supportingMedia\": [{\"type\": \"text/html\", \"value\": \"An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting \u0027RequiredLock\u0027 of \u0027AgentFrontend::Ticket::InlineEditing::Property###Watch\u0027 in the system configuration.\u003cp\u003eThis issue affects OTRS:\u0026nbsp;\u003c/p\u003e\u003cul\u003e\u003cli\u003e8.0.X\u003c/li\u003e\u003cli\u003e2023.X\u003c/li\u003e\u003cli\u003efrom 2024.X through 2024.4.x\u003c/li\u003e\u003c/ul\u003e\", \"base64\": false}]}], \"problemTypes\": [{\"descriptions\": [{\"lang\": \"en\", \"type\": \"CWE\", \"cweId\": \"CWE-266\", \"description\": \"CWE-266 Incorrect Privilege Assignment\"}]}], \"configurations\": [{\"lang\": \"en\", \"value\": \"The sub setting RequiredLock of AgentFrontend::Ticket::InlineEditing::Property###Watch has to be activated by an administrator first and Ticket::Permission###1-OwnerCheck is enabled (default)\\n\\n\", \"supportingMedia\": [{\"type\": \"text/html\", \"value\": \"The sub setting RequiredLock of AgentFrontend::Ticket::InlineEditing::Property###Watch has to be activated by an administrator first and Ticket::Permission###1-OwnerCheck is enabled (default)\u003cbr\u003e\u003ch2\u003e\u003cbr\u003e\u003c/h2\u003e\u003cbr\u003e\", \"base64\": false}]}], \"providerMetadata\": {\"orgId\": \"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8\", \"shortName\": \"OTRS\", \"dateUpdated\": \"2024-07-15T10:41:01.694Z\"}}}",
      "cveMetadata": "{\"cveId\": \"CVE-2024-23794\", \"state\": \"PUBLISHED\", \"dateUpdated\": \"2024-08-01T23:13:07.432Z\", \"dateReserved\": \"2024-01-22T10:32:00.705Z\", \"assignerOrgId\": \"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8\", \"datePublished\": \"2024-07-15T07:14:09.557Z\", \"assignerShortName\": \"OTRS\"}",
      "dataType": "CVE_RECORD",
      "dataVersion": "5.1"
    }
  }
}

GHSA-295X-34P8-7Q26

Vulnerability from github – Published: 2024-07-15 09:36 – Updated: 2024-07-16 18:31

Details

8.0.X
2023.X
from 2024.X through 2024.4.x

Severity ?

10.0 (Critical)


                  
                    CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H

Show details on source website

JSON

To clipboard

{
  "affected": [],
  "aliases": [
    "CVE-2024-23794"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-266"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2024-07-15T08:15:02Z",
    "severity": "CRITICAL"
  },
  "details": "An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting \u0027RequiredLock\u0027 of \u0027AgentFrontend::Ticket::InlineEditing::Property###Watch\u0027 in the system configuration.This issue affects OTRS:\u00a0\n\n  *  8.0.X\n  *  2023.X\n  *  from 2024.X through 2024.4.x\n\n",
  "id": "GHSA-295x-34p8-7q26",
  "modified": "2024-07-16T18:31:42Z",
  "published": "2024-07-15T09:36:24Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2024-23794"
    },
    {
      "type": "WEB",
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-06"
    }
  ],
  "schema_version": "1.4.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H",
      "type": "CVSS_V3"
    }
  ]
}

GSD-2024-23794

Vulnerability from gsd - Updated: 2024-01-23 06:02

Details

** RESERVED ** This candidate has been reserved by an organization or individual that will use it when announcing a new security problem. When the candidate has been publicized, the details for this candidate will be provided.

Aliases

CVE-2024-23794

JSON

To clipboard

{
  "gsd": {
    "metadata": {
      "exploitCode": "unknown",
      "remediation": "unknown",
      "reportConfidence": "confirmed",
      "type": "vulnerability"
    },
    "osvSchema": {
      "aliases": [
        "CVE-2024-23794"
      ],
      "id": "GSD-2024-23794",
      "modified": "2024-01-23T06:02:22.318012Z",
      "schema_version": "1.4.0"
    }
  },
  "namespaces": {
    "cve.org": {
      "CVE_data_meta": {
        "ASSIGNER": "cve@mitre.org",
        "ID": "CVE-2024-23794",
        "STATE": "RESERVED"
      },
      "data_format": "MITRE",
      "data_type": "CVE",
      "data_version": "4.0",
      "description": {
        "description_data": [
          {
            "lang": "eng",
            "value": "** RESERVED ** This candidate has been reserved by an organization or individual that will use it when announcing a new security problem. When the candidate has been publicized, the details for this candidate will be provided."
          }
        ]
      }
    }
  }
}

FKIE_CVE-2024-23794

Vulnerability from fkie_nvd - Published: 2024-07-15 08:15 - Updated: 2024-11-21 08:58

Severity ?

5.2 (Medium) - CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N
7.5 (High) - CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H

Summary

References

	URL	Tags
	security@otrs.com	https://otrs.com/release-notes/otrs-security-advisory-2024-06/	Vendor Advisory
	af854a3a-2127-422b-91ae-364da2661108	https://otrs.com/release-notes/otrs-security-advisory-2024-06/	Vendor Advisory

Impacted products

	Vendor	Product	Version
	otrs	otrs	*

JSON

To clipboard

{
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "9E122DB1-85DB-4430-A8C2-1B599364FD1F",
              "versionEndExcluding": "2024.5.2",
              "versionStartIncluding": "8.0.0",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting \u0027RequiredLock\u0027 of \u0027AgentFrontend::Ticket::InlineEditing::Property###Watch\u0027 in the system configuration.This issue affects OTRS:\u00a0\n\n  *  8.0.X\n  *  2023.X\n  *  from 2024.X through 2024.4.x\n\n"
    },
    {
      "lang": "es",
      "value": "Una vulnerabilidad de asignaci\u00f3n de privilegios incorrecta en la funcionalidad de edici\u00f3n en l\u00ednea de OTRS puede provocar una escalada de privilegios. Esta falla permite que un agente con permisos de solo lectura obtenga acceso completo a un ticket. Este problema surge en casos muy raros cuando un administrador ha habilitado previamente la configuraci\u00f3n \u0027RequiredLock\u0027 de \u0027AgentFrontend::Ticket::InlineEditing::Property###Watch\u0027 en la configuraci\u00f3n del sistema. Este problema afecta a OTRS: * 8.0.X * 2023.X * desde 2024.X hasta 2024.4.x"
    }
  ],
  "id": "CVE-2024-23794",
  "lastModified": "2024-11-21T08:58:25.990",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 5.2,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "LOW",
          "privilegesRequired": "HIGH",
          "scope": "UNCHANGED",
          "userInteraction": "REQUIRED",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 0.9,
        "impactScore": 4.2,
        "source": "security@otrs.com",
        "type": "Secondary"
      },
      {
        "cvssData": {
          "attackComplexity": "HIGH",
          "attackVector": "NETWORK",
          "availabilityImpact": "HIGH",
          "baseScore": 7.5,
          "baseSeverity": "HIGH",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "privilegesRequired": "LOW",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H",
          "version": "3.1"
        },
        "exploitabilityScore": 1.6,
        "impactScore": 5.9,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ]
  },
  "published": "2024-07-15T08:15:02.470",
  "references": [
    {
      "source": "security@otrs.com",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-06/"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-06/"
    }
  ],
  "sourceIdentifier": "security@otrs.com",
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-266"
        }
      ],
      "source": "security@otrs.com",
      "type": "Secondary"
    },
    {
      "description": [
        {
          "lang": "en",
          "value": "NVD-CWE-noinfo"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

Action not permitted

CVE-2024-23794 (GCVE-0-2024-23794)

GHSA-295X-34P8-7Q26

GSD-2024-23794

FKIE_CVE-2024-23794

Tags

Sightings

Nomenclature